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Frequently Asked Questions

FAQ - General Questions

At this point, we do not do rentals but we do offer financing at very affordable rates to customers with good credit. Monthly fees start as low as $50/month for strike pods and $100/month for a panel-based system.

Yes, we ship to all regions – directly through our international distributors or directly where we do not have a distributor established. Standard 18-month warranty apply in all cases.

Yes, all systems are upgradable over the internet.

There is no subscription fee for content in 2020. There will be the option to subscribe to certain high-level content starting in 2021.

Yes, we offer financing via third party suppliers.

Your SMARTfit Mini or SMARTfit Single controller can operate up to an additional 15 strike pods with or without the panel system. There is no need to buy a full strike pod system. We do recommend that you purchase extra power banks and chargers.

All online purchases ship between 1 -3 weeks from date of order. Shipping within the United States is free.

Strike Pod Systems ship with FedEx/FedEx air or Ground. If strike pod stands are included in the order, then shipment will travel on a pallet by common carrier.

Within the United States, SMARTfit Mini’s and Singles will ship fully assembled on a pallet unless the destination facility does not have a doorway tall enough to receive it or if the system must travel in elevator. In these cases, it will ship unassembled.

 All other systems ship unassembled.

The SMARTfit Mini, Single and Strike pods utilize an android/iOS app-based user interface. See video instructions (link).

     The ProTrainer and MultiStation Trainers currently use a remote control. However, an upgrade to the app is in the works and will be available in 2020.

The SMARTfit app-based user interface allows you to easily customize what programs you want to see and use.

The SMARTfit Academy Level 1 (coming soon) teaches you how to make good decisions regarding which programs work best in different situations.  However, there are 900 free applications/programs already available at the push of a button.

Accessing these are the easiest way to get started as they are sorted into folders that are specific for each kind of application.

SMARTfit Academy Level 2 (coming soon) offers easy instructions on how to do this.

The SMARTfit user interface offers extensive options to build customized programs and generate customized reports.

SMARTfit Academy Level 3 (coming soon) offers easy instructions on how to achieve this.  You can take baseline reports and compare them with progress reports.  This is highly motivating to users as they can easily track their progress.

We have a downloadable document that guides you through the process of making the best decisions.

Also download the Product Specifications sheets to answer your questions.

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